Customization

We will initiate the process with an initial consultation to comprehensively understand your requirements and timeline. During this stage, we will also gather any design inspiration you may have, which could include images, references to existing jewelry, or your personal concepts.

We will engage in a detailed discussion regarding the materials to be utilized in crafting your piece, encompassing choices such as various types of precious metals (e.g., gold or platinum) and gemstones (e.g., diamonds or emeralds). Additionally, we will ascertain whether any materials need to be sourced specifically for your project.

Our professional designers will develop both hand-drawn and CAD designs of your product, based on the inspirations and specifications you provide. This design process is interactive, allowing for modifications in accordance with your feedback. Please be advised that there is a $50 upfront fee for CAD designs, which will be reimbursed if you decide to place an order.

Upon finalization of the design, we will provide a comprehensive quotation for your approval. Subsequently, a custom order will be generated for payment processing.

Following payment, our skilled artisans will commence the creation of your piece, meticulously executing the 3D model with the chosen materials. Typically, this process extends over 2-3 weeks; however, certain products may necessitate additional time contingent upon material availability. Upon completion, a rigorous quality inspection is conducted to ensure the impeccable craftsmanship of your jewelry.

Photos of the completed piece can be provided for your approval prior to shipping upon request. Your jewelry will be dispatched via USPS First Class (3-5 business days). For your complete peace of mind, we offer a complimentary lifetime warranty.

Please note that to ensure a perfect match between your main ring and the accompanying band, an initial CAD fee of $50 is required.（No refund)

Kindly provide the details of your main ring, including three-view images and relevant parameters, so that we can create the CAD design for you.

We will send the completed CAD design to you within two days. Once you confirm the design, we will guide you through the purchase process and commence crafting your ring.

Please be aware that the production time is 2-3 weeks. We will ship your order using USPS First-Class Mail, which typically takes 3-5 business days for delivery.