FAQ

Finding your dream ring begins with determining your ring size. The right ring size should be able to pass over your knuckle. It's normal for the ring to feel tight when going over the knuckle. You can buy our Ring Size Gauge. This plastic tool is designed to precisely measure the size of your finger. You'll need to adjust the size of the gauge until it fits, but make sure you can slide it off smoothly.

If you are comfortable, the mark on the gauge will be your ring size.If you're thinking about how to measure ring size at home, here are the steps:

①Wrap a string or a piece of paper around the base of your finger.

②Use a pen to mark the spot where the ends come together.

③Measure the string or paper with a ruler (in millimeters) and then divide by 3.14 (or Pi) to obtain the diameter of the ring.

④Select the measurement closest to yours on the ring size chart to determine your ring size.

Nobel Yates payment methods are: American Express, PayPal, Apple Pay, Diners Club, Discover, Meta Pay, Google Pay, MasterCard, Shop Pay, Visa. This payment method has high safety, an efficient payment process, partial payment provision, and benefits such as refund, global applicability, and flexible payment demand.

Yes, Nobel Yates does offer custom designs! We can work together to create a unique piece. That's exactly what you have in mind. Could you please provide us with more details about what you're looking for so we can assist you further?

Yes, Nobel Yates offers a variety of gemstones in multiple colors. If you have a specific color in mind, please let us know, and we can check the availability or suggest alternatives.

All our diamonds are carefully selected and graded for quality. We adhere to the 4Cs standard (Carat, Cut, Color, Clarity) and provide certification 0.5ct stone from renowned gemological institutes with each diamond purchase.

Natural gemstones are mined from the earth and can have unique inclusions and characteristics. Lab-created gemstones are produced in controlled environments and are chemically identical to their natural counterparts. often have fewer inclusions and are typically more affordable. Both types of gemstones are durable and beautiful, but your choice depends on your preference and budget.

  • All returns require prior approval.
  • No charge for orders canceled within 48 hours
  • Orders canceled after 48 hours will be charged 20% for orders of $1,000 or more. Orders less than $1,000 will be charged $100.

We offer a lifetime warranty on all our jewelry. If you experience any quality issues:

  • First 12 months: FREE repairs
  • After 12 months: Small repair fee applies
  • Simply contact us and we'll take care of you!

We offer a 30-day return window:

  • Quality issues: Full refund or exchange, free return shipping
  • Change of mind: You cover return shipping
  • Conditions: Items must be unworn and in original condition
  • Important: All returns require prior approval
  • Full eternity rings and special crafted pieces
  • Engraved jewelry
  • Custom orders (duplicates, custom designs, custom gemstones)
  • Clearance/Ready-to-Ship items
  • Items beyond 30-day return window
  • Worn, damaged, or altered pieces
  • Previously exchanged items (unless defective)

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